|
Note:
|
For an optimized QualityHealth.in experience, upgrade your browser or install the latest version of any other new-generation browser.
Simply click on the icon to download :
| Internet Explorer 10+ | Firefox 3.6+ | Safari 5.1+ | Chrome 2.0+ |
In terms of Information Technology statutes, this document is an electronic record. Being generated by a computer system it does not require any physical or digital signatures.
You are advised to read and understand these Terms carefully as moving past the home page, or using any of the services shall be taken to mean that You have read and agreed to all of the policies, which constitute a legally binding agreement between you and the website. These terms are to be read along with any other policies on the website.
This document is published in accordance with the provisions of Information Technology regulations that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of:
QUALITY HEALTH is an online platform which seeks to educate, empower and make accessiblequality healthcare to the general public. It will provide information on certified and accredited NABH hospitals, which the common man shall find important in order to procure the best healthcare facilities.
The User represents and warrants that he/she is competent and eligible to enter into The use and access of the Website and Services is available only to those above the age of 18 years barring those “Incompetent to Contract” under theIndian Contract Act, 1872, which inter alia include insolventsor others disqualified from accessing or using the Website by any other applicable law, rule or regulation currently in force.
If You are a minor and wish to use the Website, You may do so through Your legal guardian. We reserve the right to terminate Your account on knowledge of You being a minor and having registered on the Website or availing any of its Services
These Terms shall continue to form a valid and binding contract between the Parties, and shall continue to be in full force and effect until the User continues to access and use the Website. The Company reserves the right, in its sole discretion, to unilaterally terminate the User’s access to the Services offered on the Website, or any portion thereof, at any time, without notice or cause. The User shall continue to be bound by these Terms, and it is expressly agreed to by the Parties that the User shall not have the right to terminate these Terms till the expiry of the same.
All information provided by Users, Customers and Service Providers are self-declared and not verified by QUALITY HEALTH .We welcome your suggestions and comments regarding your experience using our Website. Any comments, ideas, suggestions, initiation, or any other content (“Content”)you contribute to this site or to the Company (including the name you submit with any content)will be deemed to include a royalty-free, perpetual, irrevocable, nonexclusive right and license for us to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works, display worldwide,publish, translate, create derivative works from, distribute, perform and display any or all informationto create marketing materials,and/or act on such Content, without additional approval or consideration, in any media, or technology now known or later developed for the full term of any rights that may exist in such content, and you waive any claim to the contrary. Content related to business photos and videos should be broadly relevant to the business and reflect the typical consumer experience (e.g., what the business looks like, what the business offers, etc.).
You alone are responsible for Your Content posted on the Portal / website. The User’s contributions to the Portal / website should be unbiased and objective.You represent and warrant that you own or otherwise control all of the rights to the content that you contribute to this site and that use of your content by us will not infringe upon or violate the rights of any third party.
You shall adhere to the following terms at all times while submitting or posting any content on the Website:
QUALITY HEALTH does not and cannot review all communications or Content uploaded to the Portal / website and is not responsible for the Content, quality, or consequences of your uploading such communications or Content. Notwithstanding the foregoing, QUALITY HEALTH shall delete/ remove/ modify/ block the content/ reviews if, the reviewer attempts to upload or submit any Content that is in violation of these Terms QUALITY HEALTH reserves the right to delete, remove, modify refuse to accept or edit any communication or Content that it may determine, in its sole discretion, violates or may violate this Agreement, the intellectual or proprietary rights of others, any of its policies or is otherwise unacceptable in its discretion, and you hereby agree to forfeit any fees payable in respect of such Content to QUALITY HEALTH or as it may direct.
Membership of this Portal / website is available only to those above the age of 18 years. barring those “Incompetent to Contract” which inter alia include insolvents. If You are a minor and wish to use the Application, You may do so through Your legal guardian and QUALITY HEALTH reserves the right to terminate Your account on knowledge of You being a minor and having registered on the Application or availing any of its services.
All information provided by the User, Customers and Service Provider must be true, accurate and complete. QUALITY HEALTH reserves the right (but has no obligation) to verify any and all information provided on a User's profile. QUALITY HEALTH does not verify or guarantee the skill and ability of the Service Provider.
The User, Customerand Service Provider are solely responsible for ensuring and maintaining the secrecy and security of his/her/ their QUALITY HEALTH account password and agree not to disclose this password to any third party and shall be solely responsible for any use of or action taken through the use of such password on QUALITY HEALTH .
Users can access this portal to get informed about the safest and best quality hospitals in India. To enable people to reach such hospitals easily our Portal shall provide all essential information like location, contact numbers, specialities, doctors in the panel, lab and other supporting facilities, amenities provided like canteen, parking etc. We shall also be providing an appointment management system for the Hospitals to use. In order to do so, we shall require and obtain patient demographic information including but not limited to name, address, contact numbers, age and gender.
By using the QUALITY HEALTH Platform, it is deemed that You have consented to receiving telephonic/skype calls, SMSs and/or emails from QUALITY HEALTH at any time it deems fit. We, at QUALITY HEALTH , shall reach out to communicate with you and enhance your experience while using the platform. We shall also inform you about the new services offered by us. Such communications shall be sent to You on the telephone number and/or email id provided by You for the use of the QUALITY HEALTH Platform which are subject to our Privacy Policy. These communications include, but are not limited to contacting you through information received from Third Parties. Such communications by Us is for purposes that inter alia include clarification calls, marketing calls and promotional calls.
You may also be contacted by service providers with whom We have entered into a contract in furtherance of our rights, duties and obligations under this document and other policies followed by Us and with whom you have become friends with from the Website. Such contact shall be made only in pursuance of such objectives, and no other calls shall be made.
In addition, You may also be contacted by Third Parties who may have access to the information disclosed by You or to whom We may have disclosed Your information for purposes such as, but not limited to, statistical compilations.
QUALITY HEALTH may charge a fee for premium users at a later point. All Fees paid to QUALITY HEALTH are non-refundable for the services rendered, whether or not Service Contracts were satisfactorily completed.
We reserve the right to amend the fee policy and charge for all the services which the QUALITY HEALTH Platform offers. In the event of such change in policy, Users shall be intimated of the same via email/telephone and such change shall be effective as soon as Users have been intimated. Subsequent to such change, it is the choice of the User whether or not to continue with the services offered by Us.
To process any financial transactions on the Portal / website, We use third-party electronic payment processors or service providers (ESPs). As required, you can permanently authorize us to instruct such ESPs to handle Account deposits and withdrawals from your account. You also permanently agree that in accordance with your requests as submitted, we may give such instructions on your behalf. You agree to be certain by the terms and conditions of use of each appropriate ESP. In the event of conflict between these Agreements and the ESP's terms and conditions, these Agreements shall prevail.
As prescribed by the financial institutions issuing the credit or debit cards affiliated with Visa and MasterCard you will required to submit your credit card number, card expiry date and CVV number (usually on the reverse of the card) when you make your online transaction using your Credit or Debit card. You should also have enrolled your Credit Card with VBV (Verified by Visa) or MSC (MasterCard Secure Code) to complete the transaction.
The User is further aware that in case of third party statements, including bank and credit card statements, the merchant name may appear in an abbreviated format, and the QUALITY HEALTH has no control over the same.
Each User understands and agrees that:
Transactions on the Websiteare secure and protected.The Website shall utilize a third party payment gateway (“Payment Gateway”) to process payments made towards availing the Services on the Website. This service is provided purely for the sake of Your convenience and We make no representation of any kind, express or implied, as to the operation of the Payment Gateway. You understand and expressly agree that your use of this online Payment Gervice is entirely at Your own risk.
Any information entered by the User when transacting on the Websiteis encrypted to protect the User against unintentional disclosure to third parties. The User’s credit and debit card information is not received, stored by or retained by the Website in any manner. This information is supplied by the User directly to the Payment Gatewaywhich is authorized to handle the information provided, and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.
The User takes full responsibility for payment of all taxes and fees that are levied or arise in the course of use of the Website. There are sometimes laws and taxes that affect Internet e-commerce. The User agrees that it is their responsibility to comply with such laws and will hold harmless, protect, and defend the Company and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the User’s exercise of Internet e-commerce.
The User undertakes to fulfil the following obligations. Failure to satisfy any of these obligations gives Us the right to permanently suspend Your account and/or claim damages for any losses that accrue to Us or additional costs that may be imposed on us.
The QUALITY HEALTH Platform is merely a venue where Users may act as Customers or Service Providers. QUALITY HEALTH is not a party to any Service Contracts between Customers and Service Providers. QUALITY HEALTH shall not have any liability or obligations under or related to Service Contracts or any acts or omissions by Users. QUALITY HEALTH has no control over Service Providers or over the Services promised or rendered by Service Providers. QUALITY HEALTH makes no representations as to the reliability, capability, or qualifications of any Service Provider or the quality, security or legality of any Services and QUALITY HEALTH disclaims any and all liability relating thereto.
You expressly understand and agree that, to the maximum extent permitted by applicable law:
The website, services and other materials are provided by this website is on an "as is" basis without warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. without limiting the foregoing, the website makes no warranty that
You understand and agree that any material or data downloaded or services obtained through the website is done entirely at your own discretion and risk and you will be solely responsible for any damage to your computer systems or loss of data that results from the download of such material or data.
In no event shall we, our officers, directors, employees, partners or suppliers be liable to you, the vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not we have been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with your use of or access to the website, services or materials.
We will have no liability related to user content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. the website also disclaims all liability with respect to the misuse, loss, modification or unavailability of any user content.
We shall not be liable for any third party product or services. the advertisements and data available on e-mail or website with respect to the third party website or the products and services are for information purpose only.
The website and the company accepts no liability for any errors or omissions, whether on behalf of itself, any service providers or third parties, or for any with respect to any information provided to you or for any damage caused to you, your property or any third party, resulting from the use or misuse of any or service availed of by the user from the website.
The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.
You agree to indemnify, defend and hold harmless this website including but not limited to its affiliate vendors, agents and employees from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by us that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these terms of use. further, you agree to hold us harmless against any claims made by any third party due to, or arising out of, or in connection with, your use of the website, any claim that your material caused damage to a third party, your violation of the terms of use, or your violation of any rights of another, including any intellectual property rights.
We may modify, replace, refuse access to, suspend or discontinue the Services, partially or entirely, or add, change and modify prices for all or part of the Services for You or for all Users at any time and in Our sole discretion. These changes shall become effective upon providing a notice of the same to You via email/ the home screen of the Website. We further reserve the right to withhold, remove and or discard any content available as part of Your account, with or without notice, if deemed by Us to be contrary to this Agreement.
We encourage you to read the Privacy Policy and to use the information it contains to make informed decisions regarding Your personal information. Please also note that certain information, statements, data and Content (such as but not limited to photographs) which You provide on the QUALITY HEALTH Platform are likely to reveal Your gender, ethnic origin, nationality, age, and/or other personal information about You. You acknowledge and agree that your submission of such information is voluntary on Your part. Further, You acknowledge, consent and agree that we may access, preserve, and disclose information You provide to Us at any stage during Your use of the QUALITY HEALTH Platform. Disclosures of information to Third Parties are further addressed in Our Privacy Policy.
Any and all communication relating to any dispute or grievance experienced by the User may be communicated to the Company by the User reducing the same to writing, and sending the same to the registered office of the Company by Registered Post, or send an email to info@qualityhealth.in.
“ACME (INDIA) MARKETING AND SERVICES PRIVATE LIMITED” are the creator of this Privacy Policy and we ensure our steady commitment to Your privacy. Protection of your valuable information is important to us. This Policy contains information about our website called “www.qualityhealth.in” and services offered through it.
We collect and store personal information provided by you from time to time on the Website. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:
Whenever there is any service requested by you which involves a third party, such information as it is reasonably necessary to carry out your service request, may be shared with the respective third party.
To the extent possible, we provide you the option of not divulging any specific information which you wish not to provide us for the purpose of being stored or used. You may also choose not to use a particular service or feature on the Website, and opt out of any non-essential communications from the Website.
You understand that any transaction over the Internet has inherent risks which can only be avoided by you when you follow the security practices yourself, such as ensuring that your e-mail address and profile information are confidential. Any information sent to us by your e-mail address which has not been sent by you should be notified to our customer care team at the earliest.
To ensure better protection of your privacy, We provide this notice explaining Our information collection and disclosure policies, and the choices You make about the way your information is collected and used.
ALL HEADINGS USED HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT AND SHALL NOT BE USED TO INTERPRET THE PROVISIONS.
This privacy policy also applies to data we collect from users who are not registered as members of this site, including, but not limited to, browsing behaviour, pages viewed etc.
We reserve the right to change the Terms and Privacy Policy from time to time as we deem fit, without any prior intimation to you, and your continued use of the site will signify your acceptance of any amendment to these terms.
You are therefore advised to re-read the Terms of Service on a regular basis. Should it be that you do not accept any of the modifications or amendments to the Terms, you may terminate your use of this Portal / website immediately.
Our site's online registration form requires users to give us contact information (like your name, address, telephone number and email address), and demographic information (like your gender, qualifications, age / date of birth). As a member, you are required to provide your mobile number and valid email address at registration and these will represent your identity on our Portal / website. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), your computer browser information, your IP address, and other information associated with your interaction with the Site.
We also collect and store personal information provided by you from time to time on the Site. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:
Where any service requested by you involves a third party, such information as it is reasonably necessary by the Company to carry out your service request, may be shared with such third party.
We also do use your contact information to send you offers based on your interests and prior activity. The Company may also use contact information internally to direct its efforts for service improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers.
We collect and store your search details on the Portal / website, including your search history, the usage of the Portal / website and the features and time you have used the Portal / website for. We collect any communications between you and other users or third parties through our Portal / website and details of any external links or advertisements that you click on.
Further, you may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, billing address etc.) on the Site. We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure Site of approved payment gateways which are digitally encrypted, and provide the highest possible degree of care available under the technology presently in use.The Company will not use your financial information for any purpose other than to complete a transaction with you.
To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the Site, and opt out of any non-essential communications from the Company.
Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity.
The Portal / website may include hyperlinks to other web sites or content or resources. We have no control over any Portal / websites or resources, which are provided by companies or persons other than Us.
You acknowledge and agree that We are not responsible for the availability of any such external sites or resources, and does not endorse any advertising, services/products or other materials on or available from such Portal / websites or resources.
You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such Portal / websites or resources. These third-party service providers and Third-Party Sites may have their own privacy policies governing the storage and retention of your personal information that you may be subject to. We recommend that when you enter a Third-Party Site, you review the Third Party Site’s privacy policy as it relates to safeguarding your personal information. We use third-party advertising companies to serve ads when you visit the Portal / website.
The information provided by You at the time of registration shall be used to contact You when necessary. For more details about the nature of such communications, please refer to our Terms of Service. Further, Your personal data and Sensitive Personal data may be collected and stored by Us for internal record.
We use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. Finally, we may use your IP address to help protect our partners and ourselves from fraud. We will continue to enhance our security procedures as new technology becomes available.
In case We are acquired by or merged with another legal entity, We shall transfer information disclosed by You and information about You to the company we are acquired by or merged with. In the event of a merging or acquisition, We shall notify You by email/by putting a prominent notice on the Website before Your Personal Information is transferred and becomes subject to a different privacy policy.
Your information is regarded as confidential and therefore shall not be divulged to any third party, unless it is legally required to do so to the appropriate authorities, or if necessary to ensure Users may fully avail the services of the Website.
We shall not sell, share, or rent your personal information to any marketing agencies or any other such companies that indulge in unsolicited communications. Any communication by Us to You shall be undertaken in accordance with Our Terms of Service and Privacy Policy.
Following registration, you can review and change the information you submitted and your username. If you change any information we may or may not keep track of your old information. You can change your registration information such as: name, phone number, and other profile information.
We will retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored 'back up' systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.
When you sign up to become a Member, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services.
You agree not to use the account, username, email address or password of another Member at any time or to disclose your password to any third party. If you choose to share this information with third parties to provide you additional services, you are responsible for all actions taken with your login information and password and therefore should review each third party's privacy policy. You are responsible for all actions taken with your login information and password, including fees. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. You agree to notify us immediately if you suspect any consistent unauthorized use of your account or access to your password even after changing it.
Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Portal / websites or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their own privacy policies. Since we do not control the privacy policies of the third parties, you are subject to ask questions before you disclose your personal information to others.
We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Company. We do not recommend transfer of sensitive information (such as credit card number) and bank account details via the Site to other Users. Users are recommended to do so offline, on the phone or via personal emails. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once We receive it. However, "perfect security" does not exist on the Internet. You therefore agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion.
We cannot ensure that all of your private communications and other personal information (including sensitive information like credit card information and bank account number) will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information will always remain private. As a user of the Site, you understand and agree that you assume all responsibility and risk for your use of the Site, the internet generally, and the documents you post or access and for your conduct on and off the Site.
If you have any questions or concerns regarding this privacy policy, you should contact us by sending an e-mail to info@qualityhealth.in
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer provided below:
Name: Ms. Suganya Raphael
Email Address: suganya@qualityhealth.in
